FUSIONscore™ Terms of Use

FUSIONscore™ is an organisational alignment diagnostic designed to help leaders and organisations examine perceptions across Brand, People, Operations, Alignment and Experience Delivery. It provides structured diagnostic information to support leadership discussion and further investigation.

2. A diagnostic is not a guarantee.

FUSIONscore™ is not intended to provide:

• ✕legal advice
• ✕financial advice
• ✕employment advice
• ✕medical or psychological diagnosis
• ✕a guaranteed business outcome
• ✕a definitive causal diagnosis
• ✕a substitute for appropriate professional judgement
• ✕a guarantee of customer or employee performance
• ✕a psychometrically validated population benchmark unless explicitly stated in future

Users remain responsible for decisions made using FUSIONscore™ information.

Users must provide accurate information, keep credentials secure, not share accounts inappropriately, notify FUSIONscore™ of suspected unauthorised access, and keep account information reasonably current. We may require account verification and may update authentication methods as the service develops.

A user creating or administering a Company Profile must be authorised to act for the relevant organisation. The organisation is responsible for using accurate organisational information, inviting appropriate participants, using participant contact details lawfully, communicating appropriately with participants, not attempting to identify confidential responses, using company reports responsibly and complying with applicable employment and data-protection obligations. Additional data-processing responsibilities may be set out in the applicable agreement with the organisation.

9. Acceptable use

Users must not use FUSIONscore™ to:

• ✕break the law
• ✕infringe another person's rights
• ✕upload malicious code
• ✕probe or attack platform security
• ✕gain unauthorised access
• ✕scrape restricted data
• ✕impersonate another person
• ✕manipulate survey participation fraudulently
• ✕circumvent confidentiality controls
• ✕use the service to discriminate unlawfully against individuals
• ✕resell or clone proprietary FUSIONscore™ content without permission
• ✕interfere with service operation

11. Reports

Users may use legitimate organisation reports internally for leadership, planning and development. Users must not:

• ✕misrepresent illustrative sample data as real benchmark data
• ✕remove important methodological limitations when presenting results
• ✕use protected confidential results to identify individuals
• ✕claim FUSIONscore™ has reached conclusions it did not make
• ✕publicly reproduce proprietary materials beyond permitted use without consent

13. Methodology changes

FUSIONscore™ may evolve. Question banks, scoring methods, reporting functions or interpretive guidance may change as the product develops. Where appropriate, versions should be identified, historical assessment waves should retain their associated methodology and material methodological changes should be documented.

FUSIONscore™ may rely on third-party technology for hosting, authentication, email, analytics, database infrastructure or other service functions. Use of third-party services may also be subject to provider terms where applicable.

17. Data after termination

Data retained after account closure or termination is handled in accordance with the Privacy Notice, applicable organisation agreements and any legal or security retention requirements.

21. Governing law

These Terms are governed by the laws of England and Wales. Subject to any mandatory rights that apply, the courts of England and Wales have jurisdiction in relation to disputes arising from these Terms.

23. Contact